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Privacy Policy

Privacy policy

This Privacy Policy governs the manner in which bigloveindianhair.com collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.bigloveindianhair.com website ("Site").

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from a User in a variety of ways, including, but not limited to, when a User visits our site, registers on the site, places an order, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

We collect and use Users’ personal information for the following purposes:

  • To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails - The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. Users may receive emails that include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

ADVERTISING

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

CHANGES TO THIS PRIVACY POLICY

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Via Website Email Contact Form at bigloveindianhair.com

THE STORY OF INDIAN HAIR

India is simply ravishing indeed! Steamy, spicy and spiritual - India is a land that has delighted many a traveler since the beginning of civilization. Indian women are blessed with hair that is held as the most luxuriant in texture and feel across the globe. Everywhere you go in India, you will see women with gorgeous, long, silky, voluminous hair that catches every ray of light to make it dance and vibrate in joy. Most women in India use only natural vegan products for beauty care - ensuring that the hair is absolutely healthy and virgin.

Every year, well over 40 million devotees visit the temple in the town of Thirupati, in the state of Andhra Pradesh which lies east of the BigLove Indian Hair Extensions factory. On an average 65,000 devotees visit the temple every day, and on certain special days, the number can surge well over the half a million mark! Over half of the devotees who visit the temple shave their head and offer their hair in an act of sacrifice to Vishnu - the presiding deity in the temple. The temple itself traces its routes to the 2nd century AD and remains in continuous worship.

Legend has it that a shepherd mistakenly hit the Lord on his head, making a portion of his scalp bald. A princess noticed this bald spot, and feeling that such an attractive face should not have a bald spot, she immediately cut a portion of her hair and offered it to the Lord. Ever since then, it is said devotees who visit the temple "follow suit" and offer their hair in an act of self-sacrifice.

Today, over 1 tonne of hair is collected at the temple every day. Every bunch is carefully tied individually at the top, making sure we at BigLove can produce the world's most beautiful and finest Indian hair products that are single donor and cuticle aligned. The money that the temple makes is reinvested into the community; funding free schools, food aid programs, free quality health care and other rural development programs. This is hair that is sourced ethically and spreads BigLove!

Timeline of Indian Hair Trade

  • Up To 1940All hair that was given up as a spiritual offering was simply collected and burnt. The hair trade that was to become a multi-billion dollar did not exist. 1940
  • Early 1940Koreans see the vast business potential of cuticle aligned hair. They start buying hair from the temples.
  • 1940 - 1950Korea monopolizes the hair industry and starts manufacturing wigs and other hair pieces. They start exporting the hair to the western world. Demand slowly but surely picks up steam.
  • Early 1950India discovers the potential of the hair trade and what Korea is up to. The temples decide to sell hair to only Indians. Indian companies start exporting hair to China.
  • 1980 - 1990China starts dominating the hair trade by making wigs and other hair products with hair sourced from India.
  • 2000The demand for quality hair booms, especially in the USA. India starts manufacturing quality hair products locally and uses the best quality raw hair. Export to China of cuticle aligned hair slowly starts going down, through export of non-remy hair (hair that is collected after brushing / salon cut) continues.
  • 2010China invents and perfects methods to make non-remy hair feel cuticle aligned with a "cuticle free" treatment that uses machines and chemicals to neutralize cuticle direction flow. In addition, China starts to use many marketing gimmicks and tactics such as branding low grade non-remy Indian hair as Brazilian, Cambodian and Malaysian hair. Price of this hair is kept low.
  • 2015The USA is saturated with sub-standard and low quality hair that is often mixed with synthetic fibers. Awareness of true chemical free natural cuticle aligned Indian hair takes root. Consumers in the USA start to get more educated and better understand the value of an authentic product.
  • 2013 - 2018Indian companies manage to break the stranglehold that old Indian hair exporters had on the market. The government of India steps in and mandates that hair should be bought from temples via an online auction. Smaller companies begin producing products that are innovative and better in design and quality than that of the old vendors. Pricing becomes much more competitive. The hair trade, already a multi-billion dollar industry is set to BOOM.
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